I think its time to send back my L-2500!

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I think its time to send back my L-2500!

Postby bassman » Fri Oct 16, 2009 9:24 pm

I can't get the neck straight and I have just 3 months left in the 10 year warranty.

This bass has never been right since the day I got it in 1999.
I always thought it was me.

I have a problem though. I don't think that the store that I bought the bass from is a G&L dealer anymore and I have to find the original receipt!

Any Ideas on how to best proceed?
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Re: I think its time to send back my L-2500!

Postby Ken Baker » Fri Oct 16, 2009 9:46 pm

bassman wrote:I can't get the neck straight and I have just 3 months left in the 10 year warranty.

This bass has never been right since the day I got it in 1999.
I always thought it was me.


9 3/4 years, huh Bill?

I'm wracking what little brain I have left to find that picture of the burned G&L bass neck that was returned for warranty replacement. I'm sure Darth has it around someplace, if not the neck itself.

I have a problem though. I don't think that the store that I bought the bass from is a G&L dealer anymore and I have to find the original receipt!


And you still have the registration card, right? Undated, no postage, not filled out; right?

Any Ideas on how to best proceed?


The G&L 10 year warranty requires some form of proof of purchase. Receipt, invoice, etc. Your dealer is no longer a G&L dealer, but may be able to cough up a copy of a 10 year old invoice. I wouldn't count on it though. They probably only have to hold onto such things for 7 years. Time to start scratching around the house for your copy.

Or you could pull that crooked neck and get the date off of it or the body, but that doesn't show provenance.

OTOH, if it was me and I couldn't find my receipt, I'd plead ignorance and throw myself on the mercy of Chris Robosan. You're much more eruditer than I am, so you'll probably have a better solution.

Ken...
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Re: I think its time to send back my L-2500!

Postby bassman » Fri Oct 16, 2009 9:56 pm

Hi Ken,

I think this whole post is pleading a lot of ignorance. LOL

(BTW- Congrats on the new forum. It looks like a nice place.)

This is my quilted maple top blue burst bass that I never wanted to risk shipping anywhere but I can't play this sucker and it looks it. The bass looks brand new.
I have posted pics on the KCC before.

Registration card? Did I send that in?

I have to do a major bass room cleaning and find that manila envelope.

Maybe Darth will cut me some slack.

I wish I could just send the neck back.
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Re: I think its time to send back my L-2500!

Postby Ken Baker » Fri Oct 16, 2009 10:07 pm

bassman wrote:Hi Ken,

I think this whole post is pleading a lot of ignorance. LOL


Heh. You make a very good point.

This is my quilted maple top blue burst bass that I never wanted to risk shipping anywhere but I can't play this sucker and it looks it. The bass looks brand new.
I have posted pics on the KCC before.


I don't recall you ever mentioning this bass over there. If so, I missed it. I'd certainly contact Darth on it. Perhaps start with a heads-up request to Craig and go from there.

Registration card? Did I send that in?


I never send in warranty cards, but I do hang on to receipts as they are gold here in California.

I have to do a major bass room cleaning and find that manila envelope.

Maybe Darth will cut me some slack.

I wish I could just send the neck back.


Based on past history, Darth would probably take care of you. I've seen him bend over backwards to take care of customers. It would be nice to just swap out the neck, but it just wouldn't work for the pre-CNC basses.

Ken...
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Re: I think its time to send back my L-2500!

Postby bassman » Sat Oct 17, 2009 3:14 pm

I found the receipt!
Here is a picture of the bass so it officailly exists!


Image
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Re: I think its time to send back my L-2500!

Postby Ken Baker » Sat Oct 17, 2009 4:09 pm

bassman wrote:I found the receipt!
Here is a picture of the bass so it officailly exists!


Wow! That's a stunner. We're gonna have to make a bass pr0n thread.

And it has a receipt!

Email Chris Robosan
714-897-6766 x118

Glad to see you found it.

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Re: I think its time to send back my L-2500!

Postby bassman » Sun Oct 18, 2009 3:08 pm

Thanks for the info, Ken.

I will try to call Chris tomorrow.

Thanks,
Bill
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